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Thank you for supporting Bicultural Sparkle! We partner with Printful, a professional print-on-demand company, to produce and ship all merchandise. Our shop policies ensure a clear, safe, and smooth shopping experience.

Shipping & Returns

Shipping Policy

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Fulfillment Time

All items are made to order. Printful typically fulfills orders within:

  • 2–7 business days for apparel

  • 2–5 business days for accessories

Fulfillment times may be slightly longer during holidays or high-volume seasons.

Shipping Time

After fulfillment:

  • U.S. orders: Usually arrive within 3–7 business days

  • International orders: Usually arrive within 7–21+ business days

Shipping times are estimates and may vary by carrier.

Tracking

When your order ships, you will receive an email with tracking information.

 

Because all products are printed on demand, we do NOT accept returns or exchanges for:

  • Wrong size ordered

  • Buyer’s remorse

  • Preference changes

Please double-check size charts before ordering.

Damaged / Incorrect Items

If your item arrives:

  • Damaged

  • Misprinted

  • Incorrect

  • Poor quality

We will replace it at no cost.

You must contact us within 7 days of delivery with:

  • Order number

  • Photos of the issue

  • A short description of the problem

We’ll submit a Printful replacement request on your behalf.

Return & Exchange Policy

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 Order Cancellations

Orders can be canceled only before fulfillment begins.
Most orders enter production quickly, so cancellations are not guaranteed.

  • If you need to cancel, reach out immediately!

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